Shipping & Delivery Policy

Shipping Locations

CozyHug.in delivers to addresses within India. We currently do not offer international shipping. We reserve the right to restrict shipping to certain locations, and this will be communicated at the time of order placement.

Processing Time

Orders are typically processed within 2 to 3 business days. During high-demand periods or promotions, processing times may be extended. We will notify customers of any significant delays.

Shipping Charges

Shipping charges are calculated based on the weight of your order and the delivery location. The shipping cost will be displayed during the checkout process. We reserve the right to change shipping rates at any time without prior notice.

Delivery Time

Delivery times vary based on the shipping location. Estimated delivery times will be provided at the time of order placement. Please note that these are estimates, and actual delivery times may vary due to unforeseen circumstances or delays with our courier partners.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your order on our courier partner's website.

Undeliverable Packages

If a package is undeliverable due to an incorrect address provided by the customer or if the package is refused, the customer will be responsible for the cost of reshipping or any return fees incurred. Please ensure that your shipping address is accurate and complete.

Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at support@cozyhug.in.